Insights

For years, law firms have been sold the dream of “more leads.” Marketing agencies and intake services bombard firms with the promise of making the phone ring and generating a flood of new client inquiries. But as many firms quickly discover, more leads do not...

AI is making waves across industries, and the legal sector is no exception. Tech experts predict that AI-driven automation will soon take over many call centers. But when it comes to mass tort and personal injury law, human intake is not just relevant—it’s essential....

When you’re launching a law firm, one of the most critical aspects of success is how you handle client intake. This process isn’t just about answering phones—it's your client’s first impression, and that initial contact can make or break their decision to hire you....

Mass tort cases are highly complex, involving multiple plaintiffs, years of litigation, and countless documents. Efficiency isn’t just important—it’s essential for survival. With the right technology, streamlined client intake, and automated workflows, attorneys can...

In today’s competitive legal landscape, standing out means delivering a personalized client experience right from the intake process. Tailoring your approach to meet individual client needs not only improves engagement but also increases the likelihood of retaining...

The client journey starts with intake, and how you manage it defines your firm’s success. Traditional methods—long forms, missed calls, and constant follow-ups—often cost you leads and drain resources. Intake Engine changes that dynamic with a client-first, efficient...