Insights

How This Law Firm Achieved a 62% Conversion Rate with Intake Engine
Client intake is the backbone of a successful law firm. Without a streamlined, efficient process, firms risk losing potential cases to competitors who respond faster and follow up better. One of our clients recently transformed their intake process and achieved a 62%...

From Chaos to Control: How Mass Tort Firms Manage High-Volume Clients Efficiently
Mass tort law firms operate in a fast-paced, high-stakes environment where every missed lead is a lost case, and every disorganized process adds unnecessary friction. With thousands of potential clients, an overwhelming volume of paperwork, and a constant flow of...

Debunking the Biggest Myths About Legal Intake
Legal intake is the backbone of client acquisition, yet too many firms operate under outdated assumptions. These misconceptions cost law firms leads, revenue, and efficiency. Let’s break down the biggest legal intake myths and uncover the reality behind them. Myth #1:...

What Is Lead Conversion and Why Is It Important?
Lead conversion is the process of turning potential clients (leads) into paying customers. In the legal industry, this means transforming inquiries—whether from calls, emails, chats, or web forms—into signed clients for a law firm. It's not just about generating...

Transform Your Law Firm’s Intake with the IE Chatbot: The Future of Lead Qualification
Is Your Law Firm Wasting Time on Unqualified Leads? Law firms are busier than ever, and every minute counts. Yet, many firms still spend countless hours filtering through unqualified leads, following up with clients who don’t meet their case criteria, and struggling...

Why a Disjointed Intake Process Undermines Your Marketing Spend
Your law firm is spending thousands—maybe even millions—on marketing. But what happens when those hard-earned leads slip through the cracks? A disjointed intake process doesn’t just frustrate potential clients—it actively drains your marketing budget, lowers your...