Client intake is the backbone of a successful law firm. Without a streamlined, efficient process, firms risk losing potential cases to competitors who respond faster and follow up better.
One of our clients recently transformed their intake process and achieved a 62% conversion rate, signing 18 out of 29 qualified leads. Here’s how they did it—and how your firm can, too.
The Challenge: Converting More Leads into Signed Cases
Like many law firms, our client was facing common intake challenges:
- Slow response times that led to lost leads
- Inconsistent follow-ups that left potential clients uncertain
- A lack of automation, making intake a manual, time-consuming process
- Missed opportunities due to intake inefficiencies
With competition in personal injury law fiercer than ever, they needed a solution that would help them sign more cases—without adding more work for their team.
The Solution: A Fully Optimized Intake Process
Enter Intake Engine, the ultimate solution for high-performing law firms. With our automated, multi-channel intake system, firms can ensure every lead gets immediate and consistent follow-ups.
Here’s what our client had to say:
“We couldn’t be more thrilled with Intake Engine! Their support has completely revolutionized our intake process—out of 29 qualified leads, we signed 18, achieving an outstanding 62% conversion rate! The results have been nothing short of amazing, and working with them has been an incredibly smooth process.”
How Intake Engine Made the Difference
- Instant Response Times – Leads are engaged within minutes, not hours, preventing lost cases.
- Automated Follow-Ups – SMS, email, and phone calls keep potential clients engaged.
- Seamless CRM Integration – No more missed leads or manual tracking.
- Personalized Support – Our team ensures every law firm is set up for success with hands-on training and ongoing assistance.
The Results: Higher Conversions, More Signed Cases
By implementing Intake Engine’s smart intake technology, this law firm:
- Increased lead response time by 80%
- Achieved a 62% conversion rate
- Eliminated intake inefficiencies that were costing them signed cases
- Gained peace of mind, knowing no lead was slipping through the cracks
What This Means for Your Law Firm
Every lead you don’t sign is a case going to your competitor. If you’re still relying on outdated intake methods, you’re losing revenue—plain and simple. The firms dominating the market are the ones who have optimized their intake process to respond faster, follow up better, and convert more leads into paying clients.
Here’s the reality:
- 78% of potential clients choose the firm that responds first.
- Slow follow-ups can drop conversion rates by over 50%.
- Firms using automated intake solutions like Intake Engine consistently sign more cases with less effort.
Don’t Fall Behind—Optimize Your Intake Today
Are you ready to stop losing leads and start signing more cases?
Contact us today and see how Intake Engine can transform your firm’s intake process.
