Legal intake is the backbone of client acquisition, yet too many firms operate under outdated assumptions. These misconceptions cost law firms leads, revenue, and efficiency. Let’s break down the biggest legal intake myths and uncover the reality behind them. Myth #1:...
Lead conversion is the process of turning potential clients (leads) into paying customers. In the legal industry, this means transforming inquiries—whether from calls, emails, chats, or web forms—into signed clients for a law firm. It's not just about generating...
Lead fraud is a silent killer for marketing budgets and efficiency. Business owners and lead generators alike often find themselves wasting resources on fake leads, bots, or uninterested prospects. The consequences? Wasted time, bloated budgets, and damage to your...
The answer is simple: yes. Legacy call centers are stuck in the past, and law firms are paying the price. While modern clients demand quick, empathetic, and seamless communication, outdated call centers are failing to meet the moment. Here’s why the cracks are too big...